RAMP Insights | RAMP Hospitality Skills Training

RAMP Hospitality Insights

RAMP Hospitality Insights is your resource for proven strategies and practical tips to elevate guest experience and drive hotel revenue.

We focus on three critical areas where hotels often struggle, and where the right training delivers the fastest impact:

Guest Experience: Create memorable interactions that build loyalty and positive reviews.

Revenue Optimization: Increase guest spending through natural upselling and recommendation skills.

Service Recovery: Turn difficult situations into opportunities to win loyal customers.

Explore our hospitality insights below, designed to give you practical strategies you can implement immediately.

Have a specific hotel training challenge? Let us know here.

Featured RAMP Insights

SPIN SELLING

A Harvard Business Review article that focuses on five forward looking qualities needed to succeed in sales in the digital age.

The Strategic Advantage of Business English Training

Effective communication is one of the factors for success in today’s interconnected global economy. For non-native English speakers, being able to communicate fluently and persuasively in English is not just an asset; it’s a must!

The benefits of positional negotiation

Have you heard of positional negotiation? Perhaps you've used it but didn't know. What are the strengths and weaknesses of positional negotiation?

Executing A Successful Convention Event

Enhancing Presentation Impact

This article talks about the importance of non-verbal skills when delivering a business English presentation and the difficulties that non-native English speakers deal with.

Decoding Sales Excellence

5 Skills Every Sales Person Needs To Succeed